Customer Testimonials

Testimonials

Updated: 07-Jul-2017

"ALL WE OBSERVE ARE VERY GOOD CARE OF SERVICES. WE RECOGNIZE THIS TIME DURING VESSEL TRANSIT AT PANAMA CANAL SOUTHBOUND VERY CONVENIENCE TRANSIT OF ACP SERVICES, NOTHING TOUCHING TO THE LOCKS OF THE SHIP HULL. DUE TO THE PILOT VERY GOOD MANEUVERING TO THE VESSEL."

FROM MASTER ARMANDO TABAY, M/V GRAND VEGA, SIN 3010100, TRANSIT DATE 6/9/2017

"I WOULD LIKE TO THANK YOU FOR VERY NICE AND PROFESSIONAL SERVICE DURING CANAL TRANSIT AND LOOKING FORWARD TO THE NEXT CANAL TRANSITS."

FROM MASTER BOGUSLAW OGONOWSKI, M/V NAVIGATOR OBERON, SIN 6010441, TRANSIT DATE 6/12/2017

"FULLY SATISFIED. OUR DEEPEST APPRECIATION FOR THE PROFESSIONALISM OF ALL MEMBERS OF THE PANAMA CANAL TEAM FROM INSPECTORS, PILOTS AND CANAL CREW INCLUDING SHIP'S AGENT FOR THE SAFE AND SMOOTH TRANSIT ON THE PANAMA CANAL. IN BEHALF OF THE SHIP´S BRIDGE TEAM AND THE REST OF THE CREW, WE TRULY APPRECIATE THE PROFESSIONALISM BY ALL MEMBERS OF THE PANAMA CANAL TEAM FOR OUR SAFE AND SMOOTH TRANSIT ON THE PANAMA CANAL."

FROM MASTER JAIME ASENCI, M/V MANCHAC SUN, SIN 6014329, TRANSIT DATE 6/9/2017

"ACP PERSONNEL ARE WELL EXPERIENCE AND HIGHLY TRAINED PERSONNEL. I FEEL SAFE WHEN THEY ARE ONBOARD MY VESSEL DURING THE TRANSIT."

FROM MASTER NEAL YAESO, M/V SKYFALL, SIN 6014306, TRANSIT DATE 6/14/2017

"THIS WAS THE SECOND TIME, MV PIERA MADE TRANSIT TO THE NEW PANAMA CANAL LOCK. AS EVERY WORK IS UNDER EXPERIMENTAL ACCORDING TO ONE OF THE PILOTS, I BELIEVED ALL ACP PERSONNEL FROM PORT CONTROL, CANAL INSPECTORS, QUARANTINE, PILOTS, TUGS, BOARDING 14 ACP CREW-LINES AND LOCK LINESMEN AND OTHERS NOT MENTIONED ARE DOING THEIR JOB IN EXCELLENT WAY."

FROM MASTER JETHRO SIMEON C. MANGABAT, M/V PIERA, SIN 3020088, TRANSIT DATE 6/14/2017

"FULLY SATISFIED WITH ALL ACP SERVICE. FULLY SATISFIED WITH THE SERVICE AND ORGANIZATION WHILE TRANSITING PANAMA CANAL. WOULD LIKE TO HIGHLIGHT EXCELLENT WORK CARRIED OUT BY THE PILOTS ONBOARD."

FROM MASTER ADRIANO KOVACIC, M/V CREOLE SPIRIT, SIN 6012279, TRANSIT DATE 6/17/2017

"IT WAS A VERY FAST AND PROFESSIONAL TRANSIT, AS USUALLY. ALL REQUIRED INFORMATION WERE PROVIDED IN TIME, PILOTS ARE VERY FRIENDLY AND REALLY PERFECT, SO IT WAS A PLEASURE TO WORK ALL OF PANAMA CANAL CREW AGAIN."

FROM MASTER WOJCIECH JERZY, M/V NORTHERN PROMOTION, SIN 6005499, TRANSIT DATE 6/16/2017

"PANAMA CANAL PILOT ARE VERY GOOD HANDLING THE VESSEL AND THEY ARE VERY PROFESSIONAL. MOORING CREW AND LOCK HANDLING ARE VERY GOOD THEY ARE WELL-TRAINED AND WELL EXPERIENCE. I VERY SATISFIED SERVICE RENDERED BY PANAMA CANAL PILOT, MOORING CREW AND HANDLING LOCK. ALL ARE PERFECT AND VERY GOOD WITH THEIR JOB."

FROM MASTER KENNETH SALIDO, M/V GOTLAND MARIEANN, SIN 6004368, TRANSIT DATE 6/13/2017

"PLEASE NOTE THAT ALL ACP TEAM INCLUDING BOARDING OFFICER, SIGNAL STATIONS OFFICER AND PILOTS ARE WITH EXCELLENT ATTITUDE, PROFESSIONAL AND VERY POLITE TOWARD SHIP AND CREW. WITH MANY THANKS FOR COURTESY, ATTITUDE AND PROFESSIONALISM OF ALL ACP TEAM."

FROM MASTER CONSTANTIN SIMION, M/V GIORGOS DRACOPOULOS, SIN 6008466, TRANSIT DATE 6/19/2017

"APPRECIATE THE SERVICE. EXCELLENT SERVICE AND SMOOTH TRANSIT. KEEP UP THE EXCELLENT WORK!!"

FROM MASTER DESMOND ALIRIO DESOUZA, M/V SILVER JOAN, SIN 6014437, TRANSIT DATE 6/18/2017

"THE BOARDING CANAL AUTHORITY IS VERY PROFESSIONAL AND POLITE. PORT ENGINEER IS ALSO VERY PROFESSIONAL AND EASY APPROACH FOR ANY QUESTION. THE PILOT ARE ALSO GOOD ON THEIR JOB AND PROFESSIONAL."

FROM MASTER BILL RUSSELL MAGSAMBOL, M/V TAPATIO, SIN 3020154, TRANSIT DATE 6/20/2017

"I WOULD LIKE TO HIGHLIGHT THE PROACTIVE APTITUDE OF PILOTS AND THE EASY COMMUNICATION WITH THE SHIP. ALSO, ACP PERSONNEL ON BOARD WAS VERY CORRECT AND COOPERATIVE. I APPRECIATE USING LAST TECH MARINE DEVICES/SOFTWARE TO IMPROVE SAFETY DURING TRANSIT."

FROM MASTER ALBERTO BENGOETXEA, M/V CASTILLO DE SANTISTEBAN, SIN 6009087, TRANSIT DATE 6/21/2017

"AS MY FIRST TRANSIT TO PANAMA CANAL, I AM VERY MUCH SATISFIED AND APPRECIATED THE PERFORMANCE OF ALL PERSONNEL HANDLING MY VESSEL DURING TRANSIT. THANKS TO THEM. GOD BLESS YOU ALL."

FROM MASTER DENIS PEREZ, M/V SUNNY ROYAL, SIN 6006506, TRANSIT DATE 6/24/2017

"I AM VERY SATISFIED WITH THE SERVICES RENDERED BY ACP (PILOTS, INSPECTORS, CANAL CREW ON BOARD AND TUGS) BIG IMPROVEMENT SINCE MY LAST TRANSIT IN 2007 AND MY TRANSIT THIS 2017, I HAVE NO MORE TO SUGGEST, BUT KEEP UP THE EXCELLENT SERVICE. ALL ACP PERSONNEL WERE VERY COMMENDABLE FOR THEIR SERVICES RENDERED TO US, CUSTOMERS. WHAT ELSE I CAN SAY, THANKS FOR SAFE AND ENJOYABLE TRANSIT."

FROM MASTER ROSANO SUBANG, M/V NYK METEOR, SIN 6003932, TRANSIT DATE 6/26/2017

"IT WAS A VERY SMOOTH TRANSIT AND AS A MASTER WAS ALWAYS AT EASE WITH EVERYTHING HANDLED IN A WELL-PLANNED MANNER. PERFECT IN ALL WAY FROM ARRIVAL UNTIL DEPARTURE. EXCELLENT IS ONLY COMMENT."

FROM MASTER RITESHKUMAR ASHOK SUDAN, M/V CLIPPER AMSTERDAM, SIN 6009438, TRANSIT DATE 6/27/2017