Customer Testimonials

Testimonials

Updated: 12-May-2017

"VERY SATISFIED WITH THE SERVICES RENDERED BY ACP PERSONNEL. MAINTAIN THEIR GOOD PERFORMANCE TO ALL VESSEL TRANSITING IN PANAMA."

FROM FROM MASTER DANILO CODEZAR, M/V KUMANO, SIN 6008827, TRANSIT DATE 3/31/2017

"TRANSIT TIME IS ON TIME NO DELAYED AS PER SCHEDULE. EXCELLENT SERVICE. IT WAS OBSERVED A SYSTEMATIC SCHEDULE AND OPERATION FOR NORTHBOUND AND SOUTHBOUND DURING OUR TRANSIT."

FROM FROM MASTER ROLANDO BASILIO, M/V INLAND SEA, 6013997, TRANSIT DATE 3/31/2017

“THIS HAS INDEED BEEN A PLEASANT FIRST TIME EXPERIENCE OF THE WONDERFUL PANAMA CANAL. IT HAS INDEED BEEN, BOTH A PLEASURE AND A PRIVILEGE TO TRANS "THE GREAT CONNECTION". THANK YOU FOR THE WELL ORGANIZED AND SMOOTH TRANSIT."

FROM FROM MASTER DOLREICH MELANIUS FERNANDES, M/V TENACITY IV, SIN 3020030, TRANSIT DATE 3/30/2017

"IN GENERAL, ALL SERVICES RENDERED FOUND TO BE EXCELLENT. AS MENTIONED WE ARE VERY HAPPY WITH ALL THE SERVICES DURING OUR TRANSIT. THANKS FOR THE EXCELLENT SERVICES RENDERED TO US DURING TRANSIT."

FROM FROM MASTER BRYAN BACUGAN, M/V ADRIATIC GAS, SIN 6009239, TRANSIT DATE 3/31/2017

“ALL THE SERVICES YOU PROVIDE TO US IS EXCELLENT, FROM PANAMA CANAL AUTHORITY, THE SIGNAL STATION AND THE PILOT. I AM VERY SATISFIED WITH YOUR TREATMENT TO US WHILE PASSING THE PANAMA CANAL. I'M LONGING TO PASS IT AGAIN AND MEET THE SAME PERSON AND THE HOSPITALITY YOU PROVIDE US AS YOUR CUSTOMER.”

FROM FROM MASTER DONALD BATINO, M/V DELPHI, SIN 6002306, TRANSIT DATE 4/3/2017

"MANY THANKS FOR LAST TRANSIT! VERY APPRECIATE EFFORTS TO PROVIDE SAFE AND SMOOTH NAVIGATION IN CANAL! VERY SMOOTH AND WELL DONE TRANSIT ORGANIZATION. FOR THE MOMENT DO NOT SEE ANY ITEMS TO IMPROVE, WHICH IS NOT ALREADY DONE."

FROM FROM MASTER ANDREY TITOV, M/V NS STELLA, SIN 3006689, TRANSIT DATE 4/7/2017

"ALL THE TRANSIT OPERATION WAS HANDLE IT IN A VERY ETHIC AND PROFESSIONAL WAY! ALL THE PROVIDED SERVICES WERE HANDLE IT VERY WELL!"

FROM FROM MASTER JOHN EDGARD HUAMAN CORDOVA M/V HAFNIA LISE, SIN 6012824, TRANSIT DATE 4/7/2017

"THIS IS OUR SECOND TRANSIT OF PANAMA CANAL DURING THE PAST MONTHS. ACP PERSONNEL ARE PROFESSIONALS WITH A PROFESSIONAL ATTITUDE IN ALL RESPECTS."

FROM FROM MASTER RUSLANS SEPELEVS, M/V ARDMORE SEAMASTER, SIN 6006454, TRANSIT DATE 4/6/2017

"THE VIDEO "HOW THE PANAMA CANAL WORKS" ON PANCANAL.COM IS VERY HELPFUL WHEN WE PASS THE CANAL FOR THE FIRST TIME. I USE IT AS A PRE-ARRIVAL BRIEFING WITH ALL MY DECK OFFICERS AND CREW."

FROM FROM MASTER XAVIER NAUD, M/V CHAMPLAIN, SIN 3020147, TRANSIT DATE 4/15/2017

"THANKS FOR YOUR GOOD SERVICERS AT YOUR GOOD CANAL. I LAST TRANSITED THE PANAMA CANAL WAS ON 2011. I CAN FIND THERE ARE MORE HIGH EFFICIENCY AND INCORRUPT GOVERNMENT THAN BEFORE. THANKS FOR YOUR GOOD SERVICES AT YOUR GOOD CANAL."

FROM FROM MASTER HU JIN, M/V BALTIC COVE, SIN 3010271, TRANSIT DATE 4/11/2017

"OVERALL PROCESS AND COMMUNICATION WAS SATISFIED AND APPRECIATED AGAIN YOUR EXCELLENT SERVICE FOR OUR VESSEL'S TRANSIT AT THIS TIME. SEE YOU AROUND."

FROM FROM MASTER SUNGHO SHIN, M/V ASIAN EMPIRE, SIN 6001718, TRANSIT DATE 4/17/2017

"I HAVE NO COMPLAIN REGARDING THE SERVICED PROVIDED BY THE ACP AND HER PERSONEL, I GARDED THEM EXCELENT SERVICE, GOOD HUMAN RESOURCES OF ACP AND HOPE WILL BE FOLLOWED BY NEXT GENERATION ACP PERSONEL. ALL ACP PERSONEL INCLUDING PILOTS WERE EXCELENT IN PROVIDING SERVICES, NOTHING TO WORRY ABOUT. NO COMMENT ALL IN PROPER OPERATION AND EXCELEN SERVICES. THANKS."

FROM FROM MASTER ROSANO D SUBANG, M/V NYK METEOR, SIN 6003932, TRANSIT DATE 4/18/2017

"THE OVERALL TRANSIT FROM START TO COMPLETION WAS VERY GOOD. FROM THE BOARDING OFFICERS TO THE PILOTS AND LINE HANDLERS, ALL WERE VERY PROFESSIONAL AND GOOD MANNERED."

FROM FROM MASTER ARIZALA AUGUSTO, M/V TIJUCA, SIN 6004669, TRANSIT DATE 4/18/2017

"THE SERVICE OF ALL ACP PERSONNEL IS GOOD TO VERY GOOD. EVERYBODY WAS VERY FRIENDLY AND POLITE. IT IS ALWAYS A PLEASURE TO PASS THR PANAMA CANAL, WHAT I AM DOING WITH MANY SHIPS DURING THE PAST 54 YEARS. I AM THANKING YOU, RESPECTIVELY ALL ACP PERSONNEL BEING INVOLVED IN BBC MISSISSIPPI’S PANAMA CANAL TRANSIT PASSAGE YESTERDAY FOR THE VERY GOOD SERVICE, I HAVE ABSOLUTELY NO COMPLAINTS. IT IS ALWAYS A GREAT PLEASURE AND EVENT TO PASS THE PANAMA CANAL. I AM LOOKING FORWARD FOR THE NEXT PANAMA CANAL TRANSIT PASSAGE."

FROM FROM MASTER BODO WIRTH, M/V BBC MISSISSIPPI, SIN 6003489, TRANSIT DATE 4/26/2017

"PANAMA CANAL CREW, PILOT AND BOARDING AGENT ARE ALL EXCELLENT WITH REGARDS TO THE SERVICES ONBOARD THE VESSEL AT THE FIRST TIME TRANSIT, MANY THANKS AND VERY MUCH APPRECIATED. EXCELLENT SERVICES. NO RECOMMENDATION ALL IN GOOD ORDER."

FROM FROM MASTER JONAS M. MACALALAG, M/V GOLDEN TRADER II, SIN 3014898, TRANSIT DATE 4/26/2017