Vision, Mission, Values and Strategic Objectives




  • We are honest and straightforward in sharing our thoughts and feelings, the sincerity of which we demonstrate by example.
  • We do not tolerate actions that infringe upon the law and our regulations.
  • We do not allow abuse, misuse or misappropriation of corporate property.
  • We report abuse of corporate patrimony and resources and manipulations of the system to circumvent its objectives,
  • We communicate respectfully and share information, knowledge and experience in a clear and forthright manner within the corporation.


  • In our work, we adhere to the corporate code of conduct and ethics.
  • We show integrity in and are accountable for our decisions and deeds.


  • We are committed to attain the highest level of efficiency and productivity in each and every activity through our best performance.
  • We add value to our customers.
  • We measure our work against the highest international standards of quality and efficiency.
  • We make the best use of our resources and we evaluate each investment according to the corporation's best interest.


  • We are people of vision. We are demanding of ourselves and committed to the organization's strategic efforts.
  • We believe in promoting change for the well-being of the corporation and we act accordingly.
  • We join efforts to achieve the organization's strategic goals.
  • We are motivated by a deep love for Panama, and focus on serving the nation.
  • We are sensitive to the expectations of our human resources and seek an adequate balance between their needs and those of the corporation.


  • We manage and safeguard our nation's most important legacy.
  • We contribute to and participate in the achievement of the corporation's goals.
  • We accept the consequences of our decisions and actions.
  • We are committed to excellence as a personal as well as corporate duty.


  • We keep our promises and we do not make promises we cannot keep.
  • We satisfy our customer's expectations the first time and every time.
  • We dedicate ourselves to each customer as if he or she were our only customer.
  • We respond swiftly to our customers' needs and will not rest until they have been satisfied.